Our smartphones are no less than our daily drivers. We rely on them for most things, like making a call, checking emails, clicking on images, browsing the web, etc. That being said, what happens if your phone doesn’t work the way it should? Well, we are with specific steps on how to identify if there is a problem with your smartphone.
How To Identify If There Is Something Wrong With Your Smartphone
We accept that our phones are not perfect. Many of us face frequent problems, related to the software or hardware of the device. In many cases, people waste time going to service centers without knowing the exact cause or problem.
That being said, it is essential to regularly monitor the status of the phone, especially when it is expected to be used over the long term. Following the same, we are here with some methods with which you can check the status of your phone. Furthermore, these methods could also help you test a used or used smartphone before buying it.
1. Test your phone’s hardware
The first thing to check if all is well is to analyze the phone hardware. You can do this by using apps such as “Phone Check (and test)”, “TestM Hardware” and “Phone Doctor Plus”. Both apps offer an in-depth report of the hardware details of the phone, along with a large number of hardware verification options. Having said that, you can perform the following actions:
- Memory, storage, and CPU benchmarking
- Low RAM and storage checks, recommendations
- Battery and charging port test
- Telephony Radio, Bluetooth and Wi-Fi checks
- Tests for speakers, headphone jack, microphones, vibration motor, and volume buttons
- Display tests: dead pixels, color consistency, multi-touch points
- Cellular network, GPS and location tests
- CPU Thermals, memory, and a storage stress test
- Camera and flashlight checks
- Working test for sensors including proximity, accelerometer, gyroscopes, and compass
The test will indicate if the smartphone has a hardware defect. Later, you can continue with the specific troubleshooting or repair steps. However, you can get an overall rating that indicates the status of your smartphone.
2. Check if your phone’s hardware matches the official specs
Does the phone behave strangely after the repair? Or did you buy a used phone and suspect you have counterfeit parts? A lower-resolution screen or a different CPU? Well, here’s an easy way to check if your phone’s current hardware matches its official specs.
First of all, download the app “AnTuTu Benchmark” from the Google Play Store. Now open it and tap the “Check device” option (make sure you have an active Internet connection). Once done, it will take a couple of seconds to check if your device’s specifications match all the official specs. Includes in-depth routes such as CPU, GPU, number of cores, sensor availability, screen resolution, etc. If everything is positive, AnTuTu will mark the device as “Authentic” and will be ready to start.
In addition, the app also offers other functional tests that include battery wear tests, HTML5 tests, LCD tests, grayscale tests, colored bar tests, multi-touch tests and performance stability tests. You can use the stress test to see the phone’s performance under extreme loads.
3. Check the degradation level of the battery and the charging speeds of your smartphone
Undoubtedly, lithium-ion batteries tend to deteriorate during the period of use. If your phone does not last as long as it was new, then there is a possibility that the battery has deteriorated considerably. That being said, you should always check your current status, i.e. the current level of efficiency. You can determine this using the “AccuBattery” app available in the Google Play Store.
Just install the app, follow all the instructions and wait 2-3 days to analyze the charging cycles and efficiency (make sure that the application works in the background, in fact, it uses an insignificant battery). The app will check the battery wear at each recharge session.
Next, it will calculate the battery capacity based on consumption, compare it to the established design capacity and reveal the battery integrity level. For example, my Pixel 2 XL has a 3,520 mAh battery, but according to the analysis it only lives up to 3,214 mAh of its total capacity. Therefore, my battery status has reached 91% of its original size. Furthermore, AccuBattery shows the battery charge speed (in mA), the discharge speed, the temperature, the current-voltage, the last estimated time and the discharge speed in real-time.
With this app, you can find out if you need a battery replacement. You can also check if the brick and the charging cable are working properly or if they need to be replaced.
4. Test and repair of dead pixels
The apps mentioned during the phone hardware test may find dead pixels, but do not repair them. That said, if you find dead pixels on your phone’s screen, you can continue with the “Dead Pixel Test and Fix” application.
Some blocked pixels can be repaired by sliding red, green and blue several times to update them. The application does the same and can help correct partial defects of subpixels, blocked subpixels, dead pixels, defects of dark and bright points and ghost images. However, some are hardware flaws and therefore cannot be restored. Note that if there is no recovery in a few hours, unfortunately, the app will not be able to solve the problem.
5. Check the smartphone for overheating problems
A phone that overheats from time to time is fine, but several times a day is not a good thing. If your room temperature is average and your phone is overheating, you should consider the same.
To recognize the problem, you can download applications like AIDA64 or CPU-Z and check the temperature of the phone battery. In general, the internal temperature of a phone in a range of 37-43 degrees Celsius can be considered normal. However, if your phone’s temperature is consistently above 45 degrees Celsius, you may want to have it checked by a professional.
However, if you use the phone with maximum brightness in the sun for intense activities such as GPS navigation, it is likely to reach 48-50 degrees Celsius. In this case, it is advisable to keep it away from direct sunlight, eliminating any cases if applied. If the phone is waterproof, you can use a damp cloth to cool it.
6. Check if your phone has memory cleaners and battery-saving apps, uninstall them
Well, many of you may have installed RAM amplifiers, cache cleaners, and battery-saving apps on your phone for maintenance. However, these apps are not necessary at best and harmful at worst.
At best, a battery saving app (without root) can alert you to apps running in the background or the WiFi you left after last use. Moreover, if you force the apps that consume a lot of energy to shut down, these apps will probably restart automatically after a while. Therefore, the effect is reversed and battery consumption may increase. The same applies to RAM cleaners.
Speaking of cache cleaners, these applications promise to clear the cache on the phone to increase performance. However, in reality, cleaning the cached data will force the phone to process it again the next time a related action is taken. It will only slow down the phone further.
In conclusion, apps like this not only increase battery consumption and slow down the phone when they run in the background, close other apps and clean up the cache, but they also display tons of ads and pose a threat to your personal information.
So, these were some methods on how to identify if there is something wrong with your device. In particular, there are tons of apps available on the market, but we have mentioned those based on our personal experience. Having said that, let us know your further requests in the comments section below.